Frequently Asked Questions
TIME FOR FUN & MORE EVENT RENTALS
Your Event, Our Priority Delivery • Set Up • Take Down Time For Fun & More Event Rentals is a professional event rental company committed to making your event enjoyable, memorable, and safe. Our company carries $2 million in liability insurance coverage. Our applicable rental equipment is licensed, insured, and maintained in accordance with State of New Jersey requirements. IMPORTANT – RENTAL AGREEMENT ALL RENTAL AGREEMENTS/CONTRACTS MUST BE SIGNED PRIOR TO DELIVERY. Failure to sign your Rental Agreement/Contract before your scheduled delivery may delay your delivery and/or setup. Please review and sign all required documents promptly. FINAL PAYMENT & ORDER CHANGES ALL FINAL PAYMENTS AND ORDER CHANGES MUST BE COMPLETED AT LEAST 48 HOURS PRIOR TO THE SCHEDULED EVENT. The remaining balance on your rental order must be paid in full no later than 48 hours before your event. Any requested changes to your order, including adding, removing, exchanging, or changing rental equipment, quantities, delivery information, setup information, or event details, must also be submitted at least 48 hours prior to your scheduled event. Changes requested within the 48-hour period are considered last-minute changes, are subject to availability, and may result in additional fees. Time For Fun & More cannot guarantee that last-minute changes can be accommodated. An order is not considered fully ready for delivery until all required payments, contracts, and applicable documents have been completed. INSURANCE / CERTIFICATE OF INSURANCE (COI) Time For Fun & More is licensed and insured. We understand that certain events may require a Certificate of Insurance (COI) naming a school, township, city, municipality, venue, rental hall, organization, property owner, or other entity as a Certificate Holder and/or Additional Insured. Please provide at least one (1) week notice for all COI requests. The customer is responsible for providing the exact and correct wording, names, addresses, and insurance requirements requested by the organization or venue. Time For Fun & More is not responsible for errors resulting from incorrect information supplied by the customer. Please email all COI requests with complete information to: info@timeforfunandmore.com ATTENDANT REQUIREMENT: Any event requiring a Certificate of Insurance (COI) must also have an attendant assigned to the rental as required by Time For Fun & More. CLEANLINESS, MAINTENANCE & DAMAGE All inflatables, concessions, décor, furniture, and other rental equipment are carefully cleaned, inspected, and checked for proper operation before delivery. The customer is responsible for maintaining the rental equipment in good condition throughout the rental period. The following are NOT permitted on or near inflatables and rental equipment: Candy, gum, food, drinks, silly string, confetti, sharp objects, markers, paint, glue, permanent adhesives, or any other substance or object that may stain, damage, puncture, or excessively dirty the equipment. If you have pets, the setup area must be clean and free of pet waste, trash, debris, sharp objects, and other hazards before our delivery team arrives. A minimum $100 cleaning fee may be assessed if equipment is returned excessively dirty or requires additional cleaning because these requirements were not followed. Customers are responsible for damage occurring during their rental period in accordance with the Rental Agreement. If equipment is damaged beyond repair, the customer may be responsible for the full replacement cost. WEATHER, RAIN DATES, POSTPONEMENTS & CANCELLATIONS ALL CANCELLATIONS OR POSTPONEMENTS MUST BE MADE AT LEAST 48 HOURS PRIOR TO THE SCHEDULED EVENT. If you need to cancel or postpone your event because of weather, unforeseen circumstances, or for any other reason, you must notify Time For Fun & More at least 48 hours before your scheduled event. Providing 48-hour notice DOES NOT mean that a refund will be issued. ALL PAYMENTS ARE NON-REFUNDABLE. If an eligible cancellation is made within the required notice period, payments already made toward the rental will be converted to store credit, which may be used for up to one (1) year from the original canceled event date. No cash, check, debit card, or credit card refunds will be issued. LATE & SAME-DAY CANCELLATIONS If a customer cancels the day prior to the event or on the day of the event, an additional cancellation fee will be added to the account/order. Additional charges may also apply if the order has already been: Prepared • Pulled from Inventory • Loaded • Dispatched • Delivered • Set Up These charges may include applicable labor, transportation, delivery, preparation, staffing, and other expenses already incurred by Time For Fun & More. Canceling the day before or the day of your event does not entitle the customer to a refund. Any eligible remaining credit will be handled according to the applicable store-credit policy. RESCHEDULING All rescheduled dates and rental items are subject to availability. We cannot guarantee that the exact rental equipment originally reserved will be available for the new event date. We will make every reasonable effort to accommodate your new date and rental needs. Store credit must be used within one (1) year from the original canceled event date. Any unused store credit after that period may expire. COMPANY WEATHER/SAFETY CANCELLATION Time For Fun & More reserves the right to cancel, postpone, discontinue operation, or remove rental equipment when weather, site conditions, electrical conditions, ground conditions, wind, or other circumstances are determined to be unsafe. If Time For Fun & More makes the decision to cancel because of unsafe conditions, the customer will not be charged a cancellation penalty. Applicable payments will be handled according to the company's rescheduling/store-credit policy. NO REFUNDS – STORE CREDIT ONLY DELIVERY & SETUP Please allow approximately one (1) to two (2) hours for setup, depending on the size and complexity of your order. Your event start time and requested setup time cannot be scheduled for the same time. Adequate time must be provided for our delivery team to unload and safely install your rental equipment. Before delivery, customers must inform Time For Fun & More of any: Steps or stairs Ramps Elevators Narrow hallways or doorways Limited-access areas Long-distance carries Parking restrictions Loading dock requirements Limited truck access Other conditions that may affect deliveryIf an elevator is required, please provide the approximate elevator dimensions and confirm that the rental equipment will fit. For events in busy cities or locations with restricted parking, the customer is responsible for ensuring that a reasonable loading/unloading area is available for our delivery vehicle. When our delivery team arrives, please clearly identify where the rental equipment should be installed. ONCE EQUIPMENT HAS BEEN INSTALLED, DO NOT MOVE OR ALTER THE SETUP. If you believe the equipment has been installed in an unsafe location, contact Time For Fun & More immediately. Customers and guests should never move, disconnect, reposition, deflate, alter, or otherwise modify equipment after installation unless specifically instructed by an authorized Time For Fun & More representative. GENERATORS & ELECTRICAL REQUIREMENTS Generators are NOT automatically included with inflatables or other equipment requiring electricity unless specifically listed on your order. Events held at parks or locations without accessible electrical service will generally require a generator. Please ask one of our associates about adding a generator to your order. Electrical outlets must generally be located within 50 feet of the equipment. Please inform us in advance if extension cords or additional electrical accommodations may be required. Depending on the equipment and electrical requirements, up to two compatible units may be connected to an appropriately sized generator when approved by Time For Fun & More. If you choose to provide your own generator, you are responsible for ensuring that it is operational and provides sufficient power for the rental equipment. Time For Fun & More is not responsible for equipment being unavailable for use because a customer-provided generator, electrical outlet, extension cord, or other customer-provided power source fails or provides insufficient power. CONCESSION EQUIPMENT Our concession equipment is designed to be easy to operate. If you are unsure how to operate a concession machine, please ask our driver, helper, or associate for instructions before use. Customers are responsible for properly operating and caring for concession equipment during the rental period. Additional cleaning, repair, or replacement fees may be assessed for equipment returned damaged, excessively dirty, or improperly used. SPECIAL REQUESTS & ACCOMMODATIONS We understand how important your event is, and our goal is to provide a smooth, professional, and stress-free rental experience. Please notify us in advance if your event requires: Attendants • Additional Staff • Equipment Operators • Special Setup Assistance • Equipment Movement During the Event • Special Delivery or Venue Accommodations Additional staffing and special services may require additional fees. If your event requires equipment to be moved or adjusted during the event, arrangements must be made in advance. Customers should not move installed rental equipment themselves. CUSTOMER RESPONSIBILITY The customer is responsible for providing accurate event, venue, access, setup, electrical, and contact information before delivery. Unless an attendant or operator has been hired from Time For Fun & More, the customer is responsible for properly supervising the rented equipment and ensuring that guests follow all posted and provided safety rules. If an attendant is required for your event or rental equipment, the applicable attendant fee must be included with the order. QUESTIONS OR SPECIAL ARRANGEMENTS? Please contact Time For Fun & More before your event if you have questions regarding delivery, setup, insurance requirements, attendants, generators, venue access, cancellations, payments, order changes, or special accommodations. Time For Fun & More Event Rentals
Your Event, Our Priority
Delivery • Set Up • Take Down Thank you for choosing Time For Fun & More. We appreciate your business and look forward to helping make your event enjoyable, memorable, and safe.
The set up is included only for certain items. The delivery is a separate fee for items delivered and is charged by the mile. Remember prices do not include sales tax. (For areas greater than 25miles radius please call the store for minimum rates for delivery).
Yes, we charge by the mile and there's a minimum charge for delivery. (This price excludes tax)
All rentals are for the day; anything after 11pm is subject to a fee. Except the inflatables, they are for 8hrs only, anything else after that there's a fee.
However, there will be a cut off time at 8pm for events taking place at park (s) and block party (ies). (This rule will apply to all and any delivery of our equipment) (This rule excludes The Photo Booth, Mechanical Bull and the Train, these items operate by the hour).
Any rentals that are picked up by the customer can be returned the following day, unless an arrangement has been made with Time For Fun and More management/ associates.
However, there will be a cut off time at 8pm for events taking place at park (s) and block party (ies). (This rule will apply to all and any delivery of our equipment) (This rule excludes The Photo Booth, Mechanical Bull and the Train, these items operate by the hour).
Any rentals that are picked up by the customer can be returned the following day, unless an arrangement has been made with Time For Fun and More management/ associates.
Generally we arrive 30 minutes to 3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call you within 48 to 24 hours prior to your event to confirm that someone will be at the party location.
We've rented some really dirty rentals from other companies in the past. Are they always that dirty?
Time For Fun and More cleans and disinfects after every rental. However, there will be a cleaning fee of $100 or more if these items are found in the rentals and equipment while in your possession: gum, candy, chocolate, food, silly strings, juice, or any type of liquid, or any solid or liquid form. These can and may cause damages to the inflatables and all rentals.
Yes. A blower keeps air in the inflatable unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks are first come, first serve so get your spot early in the day. Note the end time for inflatable use is up to 8pm.
Cash, Debit and Credit Cards. We do not accept personal checks, No COD, unless an arrangement was made with the owner.
Please refer to "Rain Date/ Postponements and Cancellations" information.
Yes, all orders require a deposit of 40% or more from the total. (Cash, Debit and Credit Card deposit only. Note: all deposits will be added towards your balance). They are non refundable, if you cancel your order, the amount paid becomes store credit which is good for one (1) year. NO EXCEPTIONS!
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