Frequently Asked Questions
Time For Fun and More Event Rentals is a Rental Company. We are committed to make your event enjoyable, memorable, and safe.
Insurance Policy
We are licensed and insured. We understand some event will require certificate of insurance naming your event, township, city, rental hall, and any other places where you're activity will take place, be aware we need at least one (1) week notice of such. We will not be responsible for any grammar or wording issue. Make sure you have the correct wording before submitting your request. Please send the request via email with the details to timeforfunjumper@gmail.com.
Cleanliness and Maintenance of Inflatables, Concessions and Decor
All inflatables are carefully cleaned and inspected. We inspect that every inflatables, concessions, decors and all other rental equipment(s) are clean and functioning properly. You are responsible for any damages. There should be no candy, gum, silly string, food and/or any object (s) that may damage or dirty the inflatable(s) or decor (s). Please be mindful, if you have a pet make sure the area to set up must be clean and free of any type of "debris". A fee of $100 will be access if you fail to maintain the cleanliness.If the equipment is beyond repairs, the full amount will be access for replacement of the equipment.
Rain Date/Postponements and Cancellations
If you should cancel or postponed your event due to weather conditions and/or unforeseen circumstances you may reschedule at any time, no penalties towards you, if you cancel on the same day of your event a penalty charge will be access. You must cancel at least 24 hours or more prior to your event. (Please be aware the date you wish to reschedule your event will be subject to availability, we cannot promise we will have the same item available, but we will do our best to accommodate your needs).
If you decide not to reschedule for any reason, please be aware any down payment towards the rental will become store credit. Store credit will be good to use up to a year from the date that was cancelled. No Refunds will be issue. We also reserve the right to cancel due to bad weather or unsafe condition. There will be no penalties towards you if we make that decision. There are NO REFUNDS!
Set up
For all set up, please know we ask from one (1) hour to two (2) hours to set up your rentals. Please make sure the associate is aware, whom is taking your order, if there are any steps to climb, elevators and/or ramps. We need to be aware of the area(s) where to load/unload the rental items; if we need to use the elevator to deliver, we need the dimension of such. Also, any busy city, make sure theres an area where we can park the truck to load and unload the items. Be clear and specific with the time and set up of your event (remember you cannot schedule the setup time and start time of the party at the same time). It is the customer full responsibility to provide this information.
At the time of arrival, let the driver and helper know where you want your rentals to be installed, just know, once is set up, you cannot move the rental. If you believe the area where your rentals are set up is not in a safe place, please call the store immediately to make changes of such. We will not be responsible for any injuries that may occur if the customers try to move the rental (s) or alter the set up.
Generators/Outlets
Generators do not come with any inflatable or any item that may need a generator. Most time, any event that takes place in a park, you will need a generator. Ask the associate how you can obtain a generator. All outlets must be within 50ft. If cords are needed, also advise the associate of such. (You may plug 2 units per generator (s)).
(If you have your own generator and it doesn't work, we are not responsible if you cannot use the moonbounce or any rental that requires electricity to be operated. Please be sure your generator is working properly).
Concessions
All our concessions are easy to use, please feel free to ask how to use the concessions if you are not sure. The driver and/or helper will guide you as to how to use the concessions. A fee will be access if you return a damage concession.
Special Request or Accomodation
We are fully aware of how special and exciting is your event and we want to ensure we have a stress free and smooth transition. Please, let us know if you are in need of an attendant (s) for your event, if you need a staff to stay to move items around during your event. Remember, your cooperation is very valuable as much as we appreciate your business by choosing us to decorate your event. (Charges/ fees may incur for this service) Call for more details.
Our company is insured with $2 million dollars in liability coverage insurance. All our rentals are licensed and insured mandated by the State of New Jersey.
Insurance Policy
We are licensed and insured. We understand some event will require certificate of insurance naming your event, township, city, rental hall, and any other places where you're activity will take place, be aware we need at least one (1) week notice of such. We will not be responsible for any grammar or wording issue. Make sure you have the correct wording before submitting your request. Please send the request via email with the details to timeforfunjumper@gmail.com.
Cleanliness and Maintenance of Inflatables, Concessions and Decor
All inflatables are carefully cleaned and inspected. We inspect that every inflatables, concessions, decors and all other rental equipment(s) are clean and functioning properly. You are responsible for any damages. There should be no candy, gum, silly string, food and/or any object (s) that may damage or dirty the inflatable(s) or decor (s). Please be mindful, if you have a pet make sure the area to set up must be clean and free of any type of "debris". A fee of $100 will be access if you fail to maintain the cleanliness.If the equipment is beyond repairs, the full amount will be access for replacement of the equipment.
Rain Date/Postponements and Cancellations
If you should cancel or postponed your event due to weather conditions and/or unforeseen circumstances you may reschedule at any time, no penalties towards you, if you cancel on the same day of your event a penalty charge will be access. You must cancel at least 24 hours or more prior to your event. (Please be aware the date you wish to reschedule your event will be subject to availability, we cannot promise we will have the same item available, but we will do our best to accommodate your needs).
If you decide not to reschedule for any reason, please be aware any down payment towards the rental will become store credit. Store credit will be good to use up to a year from the date that was cancelled. No Refunds will be issue. We also reserve the right to cancel due to bad weather or unsafe condition. There will be no penalties towards you if we make that decision. There are NO REFUNDS!
Set up
For all set up, please know we ask from one (1) hour to two (2) hours to set up your rentals. Please make sure the associate is aware, whom is taking your order, if there are any steps to climb, elevators and/or ramps. We need to be aware of the area(s) where to load/unload the rental items; if we need to use the elevator to deliver, we need the dimension of such. Also, any busy city, make sure theres an area where we can park the truck to load and unload the items. Be clear and specific with the time and set up of your event (remember you cannot schedule the setup time and start time of the party at the same time). It is the customer full responsibility to provide this information.
At the time of arrival, let the driver and helper know where you want your rentals to be installed, just know, once is set up, you cannot move the rental. If you believe the area where your rentals are set up is not in a safe place, please call the store immediately to make changes of such. We will not be responsible for any injuries that may occur if the customers try to move the rental (s) or alter the set up.
Generators/Outlets
Generators do not come with any inflatable or any item that may need a generator. Most time, any event that takes place in a park, you will need a generator. Ask the associate how you can obtain a generator. All outlets must be within 50ft. If cords are needed, also advise the associate of such. (You may plug 2 units per generator (s)).
(If you have your own generator and it doesn't work, we are not responsible if you cannot use the moonbounce or any rental that requires electricity to be operated. Please be sure your generator is working properly).
Concessions
All our concessions are easy to use, please feel free to ask how to use the concessions if you are not sure. The driver and/or helper will guide you as to how to use the concessions. A fee will be access if you return a damage concession.
Special Request or Accomodation
We are fully aware of how special and exciting is your event and we want to ensure we have a stress free and smooth transition. Please, let us know if you are in need of an attendant (s) for your event, if you need a staff to stay to move items around during your event. Remember, your cooperation is very valuable as much as we appreciate your business by choosing us to decorate your event. (Charges/ fees may incur for this service) Call for more details.
The set up is included only for certain items. The delivery is a separate fee for items delivered and is charged by the mile. Remember prices do not include sales tax. (For areas greater than 25miles radius please call the store for minimum rates for delivery).
Yes, we charge by the mile and there's a minimum charge for delivery. (This price excludes tax)
All rentals are for the day; anything after 11pm is subject to a fee. Except the inflatables, they are for 8hrs only, anything else after that there's a fee.
However, there will be a cut off time at 8pm for events taking place at park (s) and block party (ies). (This rule will apply to all and any delivery of our equipment) (This rule excludes The Photo Booth, Mechanical Bull and the Train, these items operate by the hour).
Any rentals that are picked up by the customer can be returned the following day, unless an arrangement has been made with Time For Fun and More management/ associates.
However, there will be a cut off time at 8pm for events taking place at park (s) and block party (ies). (This rule will apply to all and any delivery of our equipment) (This rule excludes The Photo Booth, Mechanical Bull and the Train, these items operate by the hour).
Any rentals that are picked up by the customer can be returned the following day, unless an arrangement has been made with Time For Fun and More management/ associates.
Generally we arrive 30 minutes to 3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call you within 48 to 24 hours prior to your event to confirm that someone will be at the party location.
We've rented some really dirty rentals from other companies in the past. Are they always that dirty?
Time For Fun and More cleans and disinfects after every rental. However, there will be a cleaning fee of $100 or more if these items are found in the rentals and equipment while in your possession: gum, candy, chocolate, food, silly strings, juice, or any type of liquid, or any solid or liquid form. These can and may cause damages to the inflatables and all rentals.
Yes. A blower keeps air in the inflatable unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks are first come, first serve so get your spot early in the day. Note the end time for inflatable use is up to 8pm.
Cash, Debit and Credit Cards. We do not accept personal checks, No COD, unless an arrangement was made with the owner.
Please refer to "Rain Date/ Postponements and Cancellations" information.
Yes, all orders require a deposit of 40% or more from the total. (Cash, Debit and Credit Card deposit only. Note: all deposits will be added towards your balance). They are non refundable, if you cancel your order, the amount paid becomes store credit which is good for one (1) year. NO EXCEPTIONS!
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