Frequently Asked Questions
Time For Fun and More Event Rentals, is a Rental Company. We are committed to make your event enjoyable, memorable and safe.
Our company is insured with $2 million dollars in liability coverage insurance. All our rentals are licensed and insured mandated by the State of New Jersey.
Rain Date/Postponements and Cancellations
If you should cancel or postponed your event due to weather conditions and/or unforeseen circumstances you may reschedule at any time, no penalties towards you, if you cancel on the same day of your event a penalty charge will be access. You must cancel at least 24 hours or more prior to your event. (Please be aware the date you wish to reschedule your event will be subject to availability, we cannot promise we will have the same item available, but we will do our best to accommodate your needs).
If you decide not to reschedule for any reason, please be aware any down payment towards the rental will become store credit. Store credit will be good to use up to a year from the date that was cancelled. No Refunds will be issue. We also reserve the right to cancel due to bad weather or unsafe condition. There will be no penalties towards you if we make that decision.
Set up
For all set up, please know we ask from one (1) hour to two (2) hours to set up your rentals. Please make sure the associate is aware, whom is taking your order, if there are any steps to climb, elevators and or ramps. We need to be aware of the area(s) where to load/unload the rental items; if we need to use the elevator to deliver, we need the dimension of such. Be clear and specific with the time and set up of your event (remember you cannot schedule the setup time and start time of the party at the same time). It is the customer full responsibility to provide this information.
At the time of arrival, let the driver and helper know where you want your rentals to be installed, just know, once is set up, you cannot move the rental. If you believe the area where your rentals are set up is not in a safe place, please call the store immediately to make changes of such. We will not be responsible for any injuries that may occur if the customers try to move the rental (s) or alter the set up.
Generators/Outlets
Generators do not come with any inflatable or any item that may need a generator. Most time, any event that takes place in a park, you will need a generator. Ask the associate how you can obtain a generator. All outlets must be within 50ft. If cords are needed, also advise the associate of such.
(If you have your own generator and it doesn't work, we are not responsible if you cannot use the moonbounce or any rental that requires electricity to be operated. Please be sure your generator is working properly).
Cleanliness and Maintenance of Inflatables, Concessions and Decor
All inflatables are carefully cleaned and inspected. We inspect that every inflatables and all other rental equipment are clean and functioning properly. You are responsible for any damages. There should be no candy, gum, silly string, food and/or any object (s) that may damage or dirty the inflatable(s) or decor (s). A fee of $100 will be access if you fail to maintain the cleanliness.If the equipment is beyond repairs, the full amount will be access for replacement of the equipment.
Concessions
All our concessions are easy to use, please feel free to ask how to use the concessions if you are not sure. The driver and/or helper will guide you as to how to use the concessions. A fee will be access if you return a damage concession.
Insurance Policy
We are licensed and insured. We understand some event will require certificate of insurance naming your event, township, city, rental hall, and any other places where you will be having your activity, be aware we need at least one (1) week notice of such. We will not be responsible for any grammar or wording issue. Make sure you have the correct wording before submitting your request. Please send the request via email with the details to timeforfunjumper@gmail.com.
Our company is insured with $2 million dollars in liability coverage insurance. All our rentals are licensed and insured mandated by the State of New Jersey.
Rain Date/Postponements and Cancellations
If you should cancel or postponed your event due to weather conditions and/or unforeseen circumstances you may reschedule at any time, no penalties towards you, if you cancel on the same day of your event a penalty charge will be access. You must cancel at least 24 hours or more prior to your event. (Please be aware the date you wish to reschedule your event will be subject to availability, we cannot promise we will have the same item available, but we will do our best to accommodate your needs).
If you decide not to reschedule for any reason, please be aware any down payment towards the rental will become store credit. Store credit will be good to use up to a year from the date that was cancelled. No Refunds will be issue. We also reserve the right to cancel due to bad weather or unsafe condition. There will be no penalties towards you if we make that decision.
Set up
For all set up, please know we ask from one (1) hour to two (2) hours to set up your rentals. Please make sure the associate is aware, whom is taking your order, if there are any steps to climb, elevators and or ramps. We need to be aware of the area(s) where to load/unload the rental items; if we need to use the elevator to deliver, we need the dimension of such. Be clear and specific with the time and set up of your event (remember you cannot schedule the setup time and start time of the party at the same time). It is the customer full responsibility to provide this information.
At the time of arrival, let the driver and helper know where you want your rentals to be installed, just know, once is set up, you cannot move the rental. If you believe the area where your rentals are set up is not in a safe place, please call the store immediately to make changes of such. We will not be responsible for any injuries that may occur if the customers try to move the rental (s) or alter the set up.
Generators/Outlets
Generators do not come with any inflatable or any item that may need a generator. Most time, any event that takes place in a park, you will need a generator. Ask the associate how you can obtain a generator. All outlets must be within 50ft. If cords are needed, also advise the associate of such.
(If you have your own generator and it doesn't work, we are not responsible if you cannot use the moonbounce or any rental that requires electricity to be operated. Please be sure your generator is working properly).
Cleanliness and Maintenance of Inflatables, Concessions and Decor
All inflatables are carefully cleaned and inspected. We inspect that every inflatables and all other rental equipment are clean and functioning properly. You are responsible for any damages. There should be no candy, gum, silly string, food and/or any object (s) that may damage or dirty the inflatable(s) or decor (s). A fee of $100 will be access if you fail to maintain the cleanliness.If the equipment is beyond repairs, the full amount will be access for replacement of the equipment.
Concessions
All our concessions are easy to use, please feel free to ask how to use the concessions if you are not sure. The driver and/or helper will guide you as to how to use the concessions. A fee will be access if you return a damage concession.
Insurance Policy
We are licensed and insured. We understand some event will require certificate of insurance naming your event, township, city, rental hall, and any other places where you will be having your activity, be aware we need at least one (1) week notice of such. We will not be responsible for any grammar or wording issue. Make sure you have the correct wording before submitting your request. Please send the request via email with the details to timeforfunjumper@gmail.com.
The set up is included only for certain items. The delivery is a separate fee for items delivered. Remember prices do not include sales tax.
Yes, we charge by the mile. Please call our office for a current quote.
Our rentals is up to 8hrs for the day. However, there will be a cut off time at 8pm for events taking place at park (s). (This rule will apply to all and any delivery of our equipment) (This rule exclude Mechanical Bull and the Train, these items operate by the hour).
Any rentals that is picked up by the customer can be returned the following day, if an arrangement has been made with Time For Fun Jumpers management/ associate.
Any rentals that is picked up by the customer can be returned the following day, if an arrangement has been made with Time For Fun Jumpers management/ associate.
That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the day prior to your event to confirm that someone will be at the party location.
No. The jump should be clean when you get it. Time For Fun Jumpers cleans and disinfects after every rental. However, there will be a cleaning a fee of $100 or more if these items are found in the moon bounce while in your possession: gum, candy, chocolate, food, silly strings, juice, or any type of liquid, or any solid or liquid form. These can and may cause damages to the moon bounce.
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks are first come, first serve so get your spot early in the day. Note the end time for moon bounce use is up to 8pm.
Cash, Debit and Credit Cards. We do not accept personal checks, with the exception of schools, churches, corporation (s) and other non-profit organization. No COD, unless an arrangement was made with the owner.
Please refer to the top portion of this page.
Yes all orders require a deposit of $100 or more. (Cash, Debit and Credit Card deposit only. Note: all deposits will be added towards your balance). They are not refundable, if you cancel your order, the amount paid becomes store credit which is good for one (1) year.
Sample answer #1
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